How do I make sure I receive emails from Sonlight?

Sending email to you is something we take very seriously. We wish to be careful that we don't send email to folks who truly don't want to hear from us, but do send email (and snail mail) to you if you are truly interested.

In that vein, we have a number of ways for you to ask us *not* to send you mail or email. Keeping that in mind, these are a couple reasons why many of you may not receive email from Sonlight:

Your account with us has a NO EMAIL "flag" set on it. Your email system thinks our messages are junk mail. We would suggest that you check your spam/junk folders, and be certain that you have added [e-mail] to your "safe senders" list (whatever that might look like in your email software).

What can you do *now* to be sure to receive future emails?

Please log into My Account. Click on My Contact Information. Please ensure that we have your correct email address. Then, about half-way down that page you will see a series of three questions under the heading "My Permissions". Be sure that you have answered YES to the questions regarding email and regular mail. Then don't forget to click the SAVE PERMISSIONS button if you make any changes.

If those questions are already set to "YES", then it is likely we send you the email. Please be sure to check spam/junk folders and add [e-mail] to your safe email list.

If you have multiple email accounts, or have changed your email address since registering on our site, please check your contact information to ensure that we have your *preferred* email address on account.