General

Payment & Discounts

• Should I pay with an Electronic Check?
• Why is the online price different from the price in the catalog?
• How do I receive and use a coupon?
• Did my payment go through on my last order?
• When will my credit card be billed?
• How long does it take to be approved for a Payment Plan?

Technical Support

• How do I make sure I receive emails from Sonlight?
• How do I get technical support?

Policies & Guarantees

• Is there a money back guarantee?

Orders & Shipping

• Shipping
• Is my shipment insured against theft or damage?
• How do I know if my order was submitted to Sonlight?
• Why am I not getting free shipping when my order qualifies?
• I'd rather not place my order online...
• What does "open order" mean?

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Getting Started

• What is my child's Reading level?
• What's the difference between a History / Bible / Literature and All-Subjects Package?
• What curriculum should I use for my family?
• What is Sonlight Curriculum's educational philosophy?
• What are consumable items?
• What are Required Resources?

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My Account

• How do I change my personal information online?
• How do I review my Order History?
• My order is not showing up on My Account...

FAQ

• Can I purchase Sonlight using an Educational Savings Account (ESA)?
• When will this be back in stock?
• How do I teach students together?
• What periods of history does each program cover?
• Without the structure of a textbook, won't there be gaps in my child's education?
• What should I do if there is an assigned story or chapter that I am uncomfortable reading?

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Announcements

• Welcome to your Help Center!